Student FAQs

Student frequently asked questions.

Activate LancerPoint Account Video
Mon, Aug 10, 2020 8:41 PM
Registration - Add Classes
Mon, Aug 10, 2020 8:43 PM
Discount Software / Hardware for Students, Employees and Faculty
Thinking of buying new software or technology? If you are a current PCC Student or PCC Employee, you are eligible for a discount! CollegeBuys, powered by ...
Mon, Aug 10, 2020 9:25 PM
How to Access Adobe Creative Cloud Applications
On Campus: ln order to use  Adobe Creative Cloud software at PCC, Adobe requires all users to login in using an Adobe ID. PCC does not provide automat...
Fri, Sep 8, 2023 9:15 AM
Reapply to PCC: Returning Students
If it has been more than one semester since you have taken a class at PCC, you will need to reapply at to the school. PCC has an open enrollment policy, whi...
Sun, Aug 16, 2020 6:16 PM
Ordering Transcripts (Current and Former Students)
Order here:  https://pasadena.edu/admissions-and-aid/admissions-and-records/records-transcripts/transcript-request.php Transcript Terms: Before orde...
Tue, Aug 18, 2020 7:42 AM
Student Virtual Support Center
Have questions?  Use our Virtual Support Center to get help from our friendly PCC staff. Hours: Monday - Friday: 9 am - 4 pm Visit the Virtual...
Fri, May 26, 2023 10:52 AM
No Assertion Found
If you received the “No Assertion” error, please follow the following steps:   1. Clear Browser Cache     PC Chrome:           Press Control-S...
Mon, Aug 24, 2020 4:32 PM
UDC Id not available error
If you receive this error message:     com.ellucian.sso.exception.ApplicationException: UDC Id not available Please log out of Lancerpoint, go ...
Fri, May 26, 2023 11:05 AM
How can students pay balances outside of LancerPoint
There are times when a student is not able to make a payment via LancerPoint. For example, if they have a legacy balance, LancerPoint will not show that the...
Fri, Aug 28, 2020 2:15 PM