Student FAQs
Student frequently asked questions.
Error message: "This user does not have permission to access Dashboard."
Solution: Please clear browser cache or use browser incognito mode...
Sat, Sep 26, 2020 7:46 AM
Issue: Received prompts such as the following, requiring PIN to pay fees.
Solution:
1) Please sign into Lancerpoint at lance...
Thu, Aug 19, 2021 11:32 AM
Sometimes your session cookies for Lancerpoint or other applications may be corrupted, and it is necessary to clear your browser cache or cookies.
Be...
Fri, May 26, 2023 12:25 PM
Pasadena City College may send out emergency alerts using Rave Alert. We encourage you to register your contact information. Accounts for enrolled students ...
Fri, May 26, 2023 12:31 PM
If you are trying to log into PCC Connect or to access a link within PCC Connect after being timed out, you may see the following message -- The application...
Fri, Sep 3, 2021 3:03 PM
If you receive an error message like this from the Online Verification system:
Error 10003: The sign-in response is not valid. Request ID: fde908c4-7e...
Fri, May 26, 2023 12:40 PM
As part of our ongoing efforts to provide our students with exceptional access to services and software, the ITS team has negotiated an agreement with Micro...
Wed, Dec 15, 2021 5:10 PM
What is Two Factor Authentication (2FA)?
Two Factor Authentication is the process of adding additional security, often in the form of a physical device or...
Thu, Sep 7, 2023 9:48 AM
The LancerCard ID is your key to services. We recommend getting your ID early so you can take advantage of the services below:
Bus Pass (UPASS) - Availa...
Fri, Jan 26, 2024 4:05 PM
The PCC campus offers free wireless Internet to all students, faculty and staff. Wireless access is generally available around the entire campus, in most in...
Wed, Feb 21, 2024 5:15 PM