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<div class="control-group ticket_section">
              <div class="control-group" data-field-section="student_issue_type_299063">
                 <label class=" required control-label student_issue_type_299063-label" data-field-label="student_issue_type_299063" for="helpdesk_ticket_student_issue_type_299063">Issue Type</label>
	   			<div class="controls">

<select class=" required dropdown_blank section_field" data-field-name="student_issue_type_299063" name="helpdesk_ticket[custom_field][student_issue_type_299063]" id="helpdesk_ticket_custom_field_student_issue_type_299063"><option value="">...</option>
<option data-id="16000075335" value="Trouble Activating New Account">Trouble Activating New Account</option>
<option data-id="16000075336" value="Can&#39;t Login / Forgot My Password">Can&#39;t Login / Forgot My Password</option>
<option data-id="16000085349" value="Student Loaner Laptop Request">Student Loaner Laptop Request</option>
<option data-id="16000075341" value="Problem with Student Loaner Laptop">Problem with Student Loaner Laptop</option>
<option data-id="16000075337" value="Issue with Instructional Software">Issue with Instructional Software</option>
<option data-id="16000075340" value="Issue with Free Software for your Class (AppStream 2.0)">Issue with Free Software for your Class (AppStream 2.0)</option>
<option data-id="16000084458" value="How to Request Transcripts Official/Unofficial">How to Request Transcripts Official/Unofficial</option>
<option data-id="16000084459" value="I Have Not Received My Acceptance Letter">I Have Not Received My Acceptance Letter</option>
<option data-id="16000084460" value="My Email (@go.pasadena.edu) has been Deactivated/Deleted">My Email (@go.pasadena.edu) has been Deactivated/Deleted</option>
<option data-id="16000084461" value="Need Information on Obtaining Internet Access at Home (Hotspot/Spectrum/AT&amp;amp;T)">Need Information on Obtaining Internet Access at Home (Hotspot/Spectrum/AT&amp;T)</option>
<option data-id="16000085894" value="Registration Issues">Registration Issues</option>
<option data-id="16000084462" value="Canvas Issue (Login/Access to Enrolled Class)">Canvas Issue (Login/Access to Enrolled Class)</option>
<option data-id="16000084463" value="Issue with Adobe Creative Cloud">Issue with Adobe Creative Cloud</option>
<option data-id="16000075342" value="Spotty / Unreliable Wireless on Campus">Spotty / Unreliable Wireless on Campus</option>
<option data-id="16000075339" value="Report Problem with a Computer Lab">Report Problem with a Computer Lab</option>
<option data-id="16000075361" value="Other Issue">Other Issue</option></select>
	   			</div> 
              </div>
              <div class="control-group" data-field-section="first_and_last_name_299063">
                 <label class="  control-label first_and_last_name_299063-label" data-field-label="first_and_last_name_299063" for="helpdesk_ticket_first_and_last_name_299063">First and Last Name</label>
	   			<div class="controls">

<input class="  text section_field span12" data-field-name="first_and_last_name_299063" type="text" name="helpdesk_ticket[custom_field][first_and_last_name_299063]" id="helpdesk_ticket_custom_field_first_and_last_name_299063" />
	   			</div> 
              </div>
              <div class="control-group" data-field-section="lancer_id_299063">
                 <label class="  control-label lancer_id_299063-label" data-field-label="lancer_id_299063" for="helpdesk_ticket_lancer_id_299063">Lancer ID#</label>
	   			<div class="controls">

<div class="control-group ticket_section">
              <div class="control-group" data-field-section="employee_department_299063">
                 <label class=" required control-label employee_department_299063-label" data-field-label="employee_department_299063" for="helpdesk_ticket_employee_department_299063">Employee Department </label>
	   			<div class="controls">

<select class=" required dropdown_blank section_field" data-field-name="employee_department_299063" name="helpdesk_ticket[custom_field][employee_department_299063]" id="helpdesk_ticket_custom_field_employee_department_299063"><option value="">...</option>
<option data-id="16000084283" value=" Languages &amp;amp; Basic Skills"> Languages &amp; Basic Skills</option>
<option data-id="16000084284" value="Academic &amp;amp; Student Affairs">Academic &amp; Student Affairs</option>
<option data-id="16000084286" value="Academic Senate">Academic Senate</option>
<option data-id="16000084287" value="Admissions And Records">Admissions And Records</option>
<option data-id="16000084290" value="Board Of Trustees">Board Of Trustees</option>
<option data-id="16000084291" value="Bookstore">Bookstore</option>
<option data-id="16000084292" value="Business &amp;amp; College Services">Business &amp; College Services</option>
<option data-id="16000084584" value="Business Services">Business Services</option>
<option data-id="16000084293" value="Business &amp;amp; Computer Technology">Business &amp; Computer Technology</option>
<option data-id="16000084294" value="Business Engineering Technology">Business Engineering Technology</option>
<option data-id="16000084295" value="Calworks">Calworks</option>
<option data-id="16000084296" value="Campus Use">Campus Use</option>
<option data-id="16000084297" value="Career &amp;amp; Technical Education">Career &amp; Technical Education</option>
<option data-id="16000084298" value="Career Center">Career Center</option>
<option data-id="16000084585" value="Classified Senate">Classified Senate</option>
<option data-id="16000084299" value="Child Development Center">Child Development Center</option>
<option data-id="16000084300" value="Community Education Center">Community Education Center</option>
<option data-id="16000084301" value="Counseling">Counseling</option>
<option data-id="16000084302" value="Disabled Student Program &amp;amp; Services">Disabled Student Program &amp; Services</option>
<option data-id="16000084303" value="Distance Education">Distance Education</option>
<option data-id="16000084305" value="Economic Workforce Development">Economic Workforce Development</option>
<option data-id="16000084306" value="Engineering and Technology">Engineering and Technology</option>
<option data-id="16000084307" value="English">English</option>
<option data-id="16000084308" value="Engnrng Tch &amp;amp; Eco &amp;amp; Wrkfrc Dvl">Engnrng Tch &amp; Eco &amp; Wrkfrc Dvl</option>
<option data-id="16000084309" value="EOP&amp;amp;S">EOP&amp;S</option>
<option data-id="16000084586" value="External Relations">External Relations</option>
<option data-id="16000084310" value="Facilities &amp;amp; Construction Srvs">Facilities &amp; Construction Srvs</option>
<option data-id="16000084311" value="Facilities Services">Facilities Services</option>
<option data-id="16000084312" value="Financial Aid">Financial Aid</option>
<option data-id="16000084313" value="Fiscal Services">Fiscal Services</option>
<option data-id="16000084314" value="Foundation Office">Foundation Office</option>
<option data-id="16000084315" value="Health Sciences">Health Sciences</option>
<option data-id="16000084317" value="Human Resources">Human Resources</option>
<option data-id="16000084318" value="Information Technology">Information Technology</option>
<option data-id="16000084316" value="Health Services">Health Services</option>
<option data-id="16000084319" value="Institutional Effectiveness">Institutional Effectiveness</option>
<option data-id="16000084320" value="Instruction">Instruction</option>
<option data-id="16000084322" value="Kinesiology Health &amp;amp; Athletics">Kinesiology Health &amp; Athletics</option>
<option data-id="16000084323" value="Languages And Esl">Languages And Esl</option>
<option data-id="16000084324" value="Learning Assistance Center">Learning Assistance Center</option>
<option data-id="16000084321" value="Instructional Support">Instructional Support</option>
<option data-id="16000084325" value="Library">Library</option>
<option data-id="16000084326" value="Library Lrng Rsrcs &amp;amp; Dist Ed">Library Lrng Rsrcs &amp; Dist Ed</option>
<option data-id="16000084328" value="Mathematics &amp;amp; Cmptr Science">Mathematics &amp; Cmptr Science</option>
<option data-id="16000084329" value="Natural Sciences">Natural Sciences</option>
<option data-id="16000084330" value="Office Services">Office Services</option>
<option data-id="16000084331" value="Outreach Degree &amp;amp; Transfer Center">Outreach Degree &amp; Transfer Center</option>
<option data-id="16000084327" value="Management Information Srvcs">Management Information Srvcs</option>
<option data-id="16000084332" value="Pathways">Pathways</option>
<option data-id="16000084333" value="Pcc Extension">Pcc Extension</option>
<option data-id="16000084335" value="Performing/Communication Arts">Performing/Communication Arts</option>
<option data-id="16000084336" value="Physical Education">Physical Education</option>
<option data-id="16000084337" value="Police &amp;amp; Safety">Police &amp; Safety</option>
<option data-id="16000084338" value="Police And College Services">Police And College Services</option>
<option data-id="16000084339" value="Purchasing">Purchasing</option>
<option data-id="16000084334" value="Performing Arts">Performing Arts</option>
<option data-id="16000084340" value="Rosemead Campus">Rosemead Campus</option>
<option data-id="16000084341" value="Scholarships/Financial Aid">Scholarships/Financial Aid</option>
<option data-id="16000084342" value="Small Business Development Center">Small Business Development Center</option>
<option data-id="16000084343" value="Social Sciences">Social Sciences</option>
<option data-id="16000084344" value="Special Services Office">Special Services Office</option>
<option data-id="16000084345" value="Staging Services">Staging Services</option>
<option data-id="16000084346" value="Strategic Comm &amp;amp; Marketing">Strategic Comm &amp; Marketing</option>
<option data-id="16000084348" value="Student Affairs">Student Affairs</option>
<option data-id="16000084349" value="Student Business Services">Student Business Services</option>
<option data-id="16000084350" value="Student Health Services">Student Health Services</option>
<option data-id="16000084351" value="Student Life">Student Life</option>
<option data-id="16000084352" value="Student Services">Student Services</option>
<option data-id="16000084353" value="Student Support Program/Pass">Student Support Program/Pass</option>
<option data-id="16000084354" value="Talent Search Program">Talent Search Program</option>
<option data-id="16000084355" value="Title V Program">Title V Program</option>
<option data-id="16000084356" value="Transportation">Transportation</option>
<option data-id="16000084347" value="Upward Bound Program">Upward Bound Program</option>
<option data-id="16000084357" value="Upward Bound Math/Sci Program">Upward Bound Math/Sci Program</option>
<option data-id="16000084358" value="Visual Arts and Media Studies">Visual Arts and Media Studies</option></select>
	   			</div> 
              </div>
              <div class="control-group" data-field-section="room_location_299063">
                 <label class=" required control-label room_location_299063-label" data-field-label="room_location_299063" for="helpdesk_ticket_room_location_299063">Room / Location</label>
	   			<div class="controls">

<input class=" required text section_field span12" data-field-name="room_location_299063" type="text" name="helpdesk_ticket[custom_field][room_location_299063]" id="helpdesk_ticket_custom_field_room_location_299063" />
	   			</div> 
              </div>
              <div class="control-group" data-field-section="employee_issue_type_299063">
                 <div class="nested_controls">
				<label class=" required control-label employee_issue_type_299063-label" data-field-label="employee_issue_type_299063" for="helpdesk_ticket_employee_issue_type_299063">Issue Type</label>
			<select class=" required nested_field section_field" data-field-name="employee_issue_type_299063" id="helpdesk_ticket_custom_field_employee_issue_type_299063_16000075315" name="helpdesk_ticket[custom_field][employee_issue_type_299063]"><option value="">...</option>
<option value="Technology">Technology</option>
<option value="Facilities">Facilities</option></select><div class="level_2" data-field-section="employee_issue_type_299063_level_2"><label data-field-label="employee_issue_type_299063_level_2" for="Issue_Area"><span data-ellipsis="true">Issue Area</span><span class="required_star">*</span></label><select class=" required nested_field section_field" data-field-name="employee_issue_type_299063_level_2" id="helpdesk_ticket_custom_field_employee_issue_area_299063_16000075315" name="helpdesk_ticket[custom_field][employee_issue_area_299063]"><option value="">...</option>
</select></div><div class="level_3" data-field-section="employee_issue_type_299063_level_3"><label data-field-label="employee_issue_type_299063_level_3" for="Issue_Specific"><span data-ellipsis="true">Issue Specific</span><span class="required_star">*</span></label><select class=" required nested_field section_field" data-field-name="employee_issue_type_299063_level_3" id="helpdesk_ticket_custom_field_employee_issue_specific_299063_16000075315" name="helpdesk_ticket[custom_field][employee_issue_specific_299063]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_employee_issue_type_299063_16000075315').nested_select_tag({"data_tree":[["Technology","Technology",[["Hardware Issue","Hardware Issue",[["PC","PC"],["Mac","Mac"],["Chromebook","Chromebook"],["iPad","iPad"],["Printer/Copier","Printer/Copier"],["Telephone","Telephone"],["Mouse/Keyboard","Mouse/Keyboard"],["Lectern/Smart Classroom","Lectern/Smart Classroom"],["Microphone","Microphone"],["Speaker","Speaker"],["Projector","Projector"],["Document Camera","Document Camera"],["Web Cam","Web Cam"],["All Other Device Problems","All Other Device Problems"]]],["General Software Issue","General Software Issue",[["Email Issue","Email Issue"],["Canvas Issue","Canvas Issue"],["Microsoft Office","Microsoft Office"],["Google G Suite","Google G Suite"],["Adobe Creative Cloud","Adobe Creative Cloud"],["File Share Access","File Share Access"],["Web Browser","Web Browser"],["Web Conferencing/Zoom","Web Conferencing/Zoom"],["Computer Lab/Instructional 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				</div>
              </div>
              <div class="control-group" data-field-section="pcc_asset_tag_299063">
                 <label class="  control-label pcc_asset_tag_299063-label" data-field-label="pcc_asset_tag_299063" for="helpdesk_ticket_pcc_asset_tag_299063">PCC Asset Tag #</label>
	   			<div class="controls">

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