Student FAQs

Student frequently asked questions.

Activate LancerPoint Account Video
Mon, Aug 10, 2020 at 8:41 PM
Registration - Add Classes
Mon, Aug 10, 2020 at 8:43 PM
Discount Software / Hardware for Students, Employees and Faculty
Thinking of buying new software or technology? If you are a current PCC Student or PCC Employee, you are eligible for a discount! CollegeBuys, powered by ...
Mon, Aug 10, 2020 at 9:25 PM
Student Loaner Laptop Request
We understand these are very stressful times and we are here to help.  To request a loaner laptop, please sign up here: https://helpdesk.pasadena.edu/suppor...
Wed, Feb 17, 2021 at 3:26 PM
How to Access Adobe Creative Cloud Applications
[Note: Adobe ended its free "loan" of Creative Cloud to students on July 6, 2020] At this time, students can subscribe at the student rate (...
Mon, Aug 24, 2020 at 6:29 AM
Reapply to PCC: Returning Students
If it has been more than one semester since you have taken a class at PCC, you will need to reapply at to the school. PCC has an open enrollment policy, whi...
Sun, Aug 16, 2020 at 6:16 PM
Ordering Transcripts (Current and Former Students)
Order here:  https://pasadena.edu/admissions-and-aid/admissions-and-records/records-transcripts/transcript-request.php Transcript Terms: Before orde...
Tue, Aug 18, 2020 at 7:42 AM
Student Virtual Support Center
Have questions? PCC has just launched a new Virtual Support Center.   Please go to the following link to ask your questions. https://pasadena.ed...
Thu, Aug 20, 2020 at 10:21 AM
No Assertion Found
If you received the “No Assertion” error, please follow the following steps:   1. Clear Browser Cache     PC Chrome:           Press Control-S...
Mon, Aug 24, 2020 at 4:32 PM
UDC Id not available error
If you receive this error message:     com.ellucian.sso.exception.ApplicationException: UDC Id not available  Please logout of Lancerpoint, go b...
Wed, Aug 26, 2020 at 1:14 PM