Student FAQs

Student frequently asked questions.

Activate LancerPoint Account Video
Mon, Aug 10, 2020 8:41 PM
Registration - Add Classes
Mon, Aug 10, 2020 8:43 PM
Discount Software / Hardware for Students, Employees and Faculty
Thinking of buying new software or technology? If you are a current PCC Student or PCC Employee, you are eligible for a discount! CollegeBuys, powered by ...
Mon, Aug 10, 2020 9:25 PM
Student Loaner Laptop Request
We understand these are very stressful times and we are here to help.  To request a loaner laptop, please sign up here: https://helpdesk.pasadena.edu/suppor...
Wed, Feb 17, 2021 3:26 PM
How to Access Adobe Creative Cloud Applications
ln order to use  Adobe Creative Cloud software at PCC, Adobe requires all users to login in using an Adobe ID. PCC does not provide automatic Adobe IDs and ...
Thu, Aug 25, 2022 2:06 PM
Reapply to PCC: Returning Students
If it has been more than one semester since you have taken a class at PCC, you will need to reapply at to the school. PCC has an open enrollment policy, whi...
Sun, Aug 16, 2020 6:16 PM
Ordering Transcripts (Current and Former Students)
Order here:  https://pasadena.edu/admissions-and-aid/admissions-and-records/records-transcripts/transcript-request.php Transcript Terms: Before orde...
Tue, Aug 18, 2020 7:42 AM
Student Virtual Support Center
Have questions? PCC has just launched a new Virtual Support Center.   Please go to the following link to ask your questions. https://pasadena.ed...
Thu, Aug 20, 2020 10:21 AM
No Assertion Found
If you received the “No Assertion” error, please follow the following steps:   1. Clear Browser Cache     PC Chrome:           Press Control-S...
Mon, Aug 24, 2020 4:32 PM
UDC Id not available error
If you receive this error message:     com.ellucian.sso.exception.ApplicationException: UDC Id not available  Please logout of Lancerpoint, go b...
Wed, Aug 26, 2020 1:14 PM