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AppStream: Screen appears to be black or blank

Modified on: Fri, May 26 2023 1:18 PM

On rare occasions, AppStream's app window will appear as a black box instead of showing the app. 

  1. Log out, and close all browser windows
  2. Open a new browser window and try to log back in
  3. If you still experience the same issue, please make sure you use Chrome, clear your history/cache (https://support.google.com/accounts/answer/32050), and try again
  4. Contact helpdesk@pasadena.edu if the problem persists



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